Toshiba Telephone Systems

High Reliability Business Telephone Systems

Toshiba CIX IP Telephone Systems awards

Toshiba is a stable, profitable technology solutions leader for industrial, business and consumer users. Japan’s oldest electronics firm, Toshiba recorded $76B in revenue with 198,000 employees worldwide. 34% of revenue derives from communications products. In 1985, Toshiba introduced the world’s first laptop PC. Over 13 million Toshiba phones serve US businesses, and Toshiba telecommunication solutions have been available in the US for more than 34 years. SynerTel is a select Toshiba Converged Communications Technology Partner.

The Toshiba CIX family of IP systems unifies, coordinates, and streamlines business communications. Focused on IP and wireless telephony, unified messaging, video conferencing and collaboration, call center and customer productivity applications, Toshiba’s award-winning communication products provide communication solutions that can expand with growing businesses. Toshiba offers the ability to grow, change, and migrate telephone systems as businesses evolve, while retaining the initial investment. And, Toshiba offers the industry’s only seven-year manufacturer’s warranty!

Toshiba’s innovative system architecture allows you to implement an all IP solution, all digital, or a mix of IP and digital telephones that meet your needs. You can migrate to IP capabilities as your organization’s needs change. The Toshiba Strata CIX Includes:
CIX40 CIX100 CIX200 CIX670 CIX1200
Supports 4-11 trunks or 8-40 telephones Supports up to 64 trunks or 72 telephones and combinations up to 112 Supports up to 96 trunks or 160 telephones and combinations up to 192 Supports up to 264 trunks or 560 telephones and combinations up to 672 Supports up to 440 trunks or 1,000 telephones and combinations up to 1,152

Strata CIX integrates voice, data networking, and applications solutions to deliver a superior return on your investment.

  • Expandable up to 1152 ports-and even more by networking multiple IP systems with Strata Net multi-system networking
  • Voice Mail and voice processing capabilities include Auto Attendant, Voice Mail, Unified Messaging, Automated Speech Recognition (ASR), Text-to-Speech (TTS), and Interactive Voice Response (IVR) capabilities
  • Call Center features allow you to answer incoming customer calls with utmost efficiency
  • Advanced Voice Mail Applications can be added to fit your business needs
  • Mobility solutions with a full line of integrated SoftIPT® softphone, cordless and wireless telephones allow you to take telephone functionality when you’re on the go in the office, or out of the office
  • Integrated Video Conferencing and collaboration tools
  • Fully upgradeable, protecting your technology investment

Advanced Applications Toshiba’s Media Application Server (MAS) connects to Strata CIX IP Systems via Ethernet and hosts a variety of value-added applications integrated within one platform. Applications include:

  • Auto Attendant and Voice Mail
  • Unified Messaging and Fax Integration
  • Automated Speech Recognition (ASR)
  • Text-to-Speech (TTS)
  • Interactive Voice Response (IVR)
  • Automatic Call Distribution (ACD) and ACD Reporting
  • FeatureFlex - customize and adapt the CIX to how you work
  • Browser-based system administration
  • 3rd party Computer Telephony Integration (CTI) applications
  • Toshiba Telephone System Applications - Call Control from Computers
  • Supports a complete line of Toshiba IP and digital telephones, analog telephones, as well as analog and digital Public Switched Telephone Network (PSTN) interfaces, IP network interfaces and SIP Trunks, and Strata Net multi-system networking interfaces. Your communication system can include any combination of these devices - with the CIX, they’ll work together seamlessly!
  • Whether you’re ready for IP telephony today or sometime down the road, the flexible CIX allows you to decide when and where it makes sense to deploy IP telephony - seamlessly meshed with legacy equipment migrated from other systems.

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