Training

SynerTel’s wide variety of training options allow you to tailor a training program to the specific needs, interests, and existing skill levels of your organization.

Training options include:

  • System Manager (hands-on) classroom and virtual sessions
  • Onsite User Training – normally provided when a new system is first deployed
  • Specialty Classes, including Call Center Management
    • Call Center Reporting and Analysistraining
    • Recording and Archiving System Management
    • Advanced Voice Systems System Management
    • Video Conferencing System Management
    • Video Security Systems Management
    • Access Control Systems Management
    • Hosted Exchange Management
    • Spam Control / Mail Defense Management
  • On-Demand Training – dozens of video topics on our web site
  • Live One-on-One Tutorials / specialized content

All SynerTel customers with an active Customer Care program are eligible to attend FREE training!