Call Recording & Monitoring Tools

Call recording and logging enables you to record, store, organize, search, and playback telephone calls to avoid call disputes and improve the quality of training and customer services.

We offer 3 Recording & Monitoring products:

  • OAISYS TRACER – Comprehensive recording, logging, and indexing for contact centers and businesses, with integrated server. Tracer can even record screen shots of the agent’s desktop in sync with the voice call!
  • OAISYS TALKUMENT – Recording & Logging for smaller contact centers and businesses – 1 or 2 PRIs, or IP sets, with integrated server.
  • INTELLIGENT CALL RECORDING – Smaller scale recording for 1-8 seats, connected by extension, USB connection to separate server.

Download White Papers
Call Recording for business Optimization pdf
Call Recording for Customer Retention & Superior Service pdf
Call Recording for Regulatory Compliance pdf

Ask us for a free consultation to determine which recording solution is right for your business!